As a plumber, I’ve worked alongside several restoration companies over the years, and Intensa Dry Restoration stands out. They respond fast, communicate clearly, and treat the homeowners with real care. I recently referred them to a client in Frisco who had water damage from a washing machine leak, and they handled the mitigation and repairs professionally from start to finish. Great team and always a pleasure to work with.

I was referred to IntensaDry by my plumber after a leak in my wall caused a mold problem in my closet! Arturo came same-day to my house in east Dallas to inspect the damage and give me a quote - and they were great about working with me on price. We were able to agree on a reasonable price for remediation + repair and they got started first thing the next day. Since it was a smaller project they were done in 2 days and I am very happy with the results. Before & After pictures attached. Katy, Arturo and Ruben were all friendly, kind and helpful. I will definitely call IntensaDry again for any issues that arise!

Fantastic service. Arturo Murillo was very knowledgeable, and great at what he does!

Jake was amazing!! Extremely professional and willing to help. He helped out a ton and was very knowledgeable. He was also super friendly and very efficient. Couldn’t ask for a better experience!

Jake was very professional, on time and very communicative. He explained all the steps and answered all my questions and the workmanship was top tier.

Elnard with Intensa Dry was absolutely outstanding! He came in after another company had done a poor job with the mitigation, and not only did he handle the reconstruction beautifully, but he also went above and beyond by helping us work with our insurance to get supplemental items covered. Elnard was honest, professional, and truly had our best interests in mind every step of the way. It's rare to find someone this dedicated and knowledgeable. Highly recommend Intensa Dry if you want the job done right!

I am so glad that these people are here when I needed them. Jacob was pleasent and came within the hour to address our flood crisis. He was professional , assuring and ablsolutly got right to work on remidiating the water issue. He even got a plumber out to our home within an hour and this was at 10 pm! I highly recommend this company and will keep there contact close at hand. I wish I had found them sooner and could have avoided the headaches with our previous water fiascos.

He does an excellent job, managing his time efficiently while ensuring the work is completed thoroughly.

The Intensa Dry team was professional, kind, extremely capable, and they each did an excellent job helping us when our pipe burst. They were extremely knowledgeable, thorough, and they showed up within an hour to the Arlington area to help us with our emergency to immediately begin mitigation of the damage. They helped us improve our home during the restoration process. We were pleasantly satisfied during what was an extremely stressful time for us. We especially appreciated John and Ruben for their exceptional skills, as well as Eric for his communication and assistance!

Intense Dry was absolutely amazing. My entire downstairs was flooded. The situation was overwhelming. From the moment I called them, I knew I was in good hands. They worked with my insurance company to ensure everything was covered. What wasn't covered, they worked with me on pricing. And after living in temporary housing for two months, I came back to a beautiful house. There is nothing I would change.

We worked with Intensa Dry after our water heaters failed and flooded the master bathroom. From our initial contact with John, through to Eric and Alex on our restoration project, we couldn’t have been happier. The care and attention to detail throughout the rebuild was second to none. Very professional in both communication and working each day. Would highly recommend!

I had water damage from a leak in the attic. It was late in the evening but when I called Jacob he showed up right away to diagnose and walk me through the process. Both project managers Jacob & John truly cared and cleaned up the water damage with great attention to detail using their industry grade equipment. They came back several days in a row to check the moisture until the meters confirmed the area was completely dry. I am still working with them on the reconstruction of my ceiling but both of them have been amazing and are people you can trust. Thank you gentlemen!

Intensa dry services has done a great job assisting me with water restoration services. They responded quickly to my request for services, provided a detailed quote the next day and started services quickly. They also charged a reasonable price and were very patient with myself and elderly mother and grandmother. The project managers John and Jacob provided great customer service. I definitely recommend working with Intensa Dry.

My plumber recommended Intensa Dry to cleanup the water after water heater flooded three rooms. John, the technician arrived at my house quick, just before midnight. He was professional and quick. He cleaned up all the water on the floor, set up drying equipment and helped me file an insurance claim. Throughout the job he was constantly updating me and dealing with my insurance company. I will definitely be using them in the future!

My washer leaked into my hallway, foyer, child's room, and even the kitchen. I reached out to Intensa Dry around 8 pm and Elnard was willing and able to come immediately! (I scheduled it for the morning as the children were already asleep). Elnard arrived 15 minutes early and walked me through all the different areas in my home that were showing water, much more than I had originally thought. He immediately started working on my home and came back over the following days to ensure our home was completely dry and my family was safe from any additional concerns that may arise from the water damage such as mold. Excellent communication, excellent response time, and as a REALTOR I plan on referring my clients should they ever experience water damage in their homes. Update 8/17/23: My house is completely restored and Elnard did an amazing job making sure my family and I were taken care of. From dealing with insurance adjusters to locating exact matches for trim pieces in our home.