Reviews
My plumber recommended Intensa Dry to cleanup the water after water heater flooded three rooms. John, the technician arrived at my house quick, just before midnight. He was professional and quick. He cleaned up all the water on the floor, set up drying equipment and helped me file an insurance claim. Throughout the job he was constantly updating me and dealing with my insurance company. I will definitely be using them in the future!
My washer leaked into my hallway, foyer, child's room, and even the kitchen. I reached out to Intensa Dry around 8 pm and Elnard was willing and able to come immediately! (I scheduled it for the morning as the children were already asleep). Elnard arrived 15 minutes early and walked me through all the different areas in my home that were showing water, much more than I had originally thought. He immediately started working on my home and came back over the following days to ensure our home was completely dry and my family was safe from any additional concerns that may arise from the water damage such as mold. Excellent communication, excellent response time, and as a REALTOR I plan on referring my clients should they ever experience water damage in their homes. Update 8/17/23: My house is completely restored and Elnard did an amazing job making sure my family and I were taken care of. From dealing with insurance adjusters to locating exact matches for trim pieces in our home.
I recently dealt with Intensa Dry for water damage restoration for our customer, and I couldn't be happier with their service. From the moment I called, they were responsive and professional. Their team arrived quickly to the customer's house, assessed the damage, and worked efficiently to mitigate it. The final result was impressive, with the home looking better than before the water damage as they also replaced the floor and installed the kitchen cabinets. I highly recommend this company for their expertise and excellent customer service.
A technician came well on time and professionally did the mitigation works. They appeared to be focusing on saving the damaged structures rather than demolishing, unless these have no access for air to move the moisture out. Highly recommend.
Intensa Dry Restoration came out and handled water damage in my home. They were very knowledgeable and very patient, explained everything in a way I could understand . They are very professional and made me feel comfortable in knowing my house was being taken care of properly . End result loved what they did !
The service was promptly and professional. Pay attention to detail and check all wet areas to ensure they were dry before taking up all equipment. Great company will recommend to others.
This company is awesome. I needed help with a water emergency and John answered the phone promptly and they were at my house immediately starting the dry out process. They are extremely professional, courteous and knowledgeable. I would use them over again any time I am in need of their services.
We had a client that needed emergency water remediation services and with one quick call these guys were out in an hour! Fast service, friendly people, and great work quality. Highly recommend.
Eric from Intensa Dry was extremely quick, knowledgeable, professional, and easy to work with. The fee for the services was very competitive and coupled with the quality of work you cannot find a better value.
The only contractor that was concerned about clearing the house from water and the damage that it was causing. Most other vendors were more concerned with the total estimations and refused to do any work until their estimation was completed and signed.
The guys arrived promptly, did everything professionally and left) Excellent quality of work and efficiency. I recommend to everyone!
John and Elnard did a great job quickly for an emergency situation
I had a water emergency at home in McKinney, and Intensa Dry came asap. John arrived promptly after my call and displayed the utmost professionalism. He assessed the situation and was incredibly helpful in explaining what needed to be done starting from insurance claim and ending with the damage mitigation. I was highly impressed with their service and quick response. I would recommend Intensa Dry for any water damage mitigation needs.
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